Short to medium term IT Operations management support.
We know you have great people. We also know that your great people can be stretched across your business… supporting non-operational work for instance.
In fact we would recommend that your people run your critical initiatives and projects. And you bring in specialist operational support to run your steady-state capability – freeing up your own people to run your business critical initiatives and projects.
The key for us is to offer you a highly capable operational support package for the short to medium term. We find that there needs to be absolute commitment to the transition of the operational function – so we have a comprehensive solution for transition that guarantees success for us both.
The provision of a Service Management function.
This could be, say, incident, problem, change, release or reporting.
For example, change. Item 1, do you have an absolutely first class change process, if not we can provide and run the change process. So, instead of revamping your internal process, use something hat has been proven to work. Item 2, there is an administrative element to change, setting up change meetings, sending out minutes and the provision of reports for instance. Is this administration working seamlessly? We can provide a service that takes care of this admin.
Contact us for more information.
